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Gratitude in Action: How Target Listened and Acted

With Thanksgiving just around the corner, I want to share a recent experience that left me feeling especially grateful. Last August, I wrote about how my local Target impressed me by displaying allergen information for energy bars. Fast forward a bit, and I stumbled upon truffles at the same Target without any allergy details, including almonds, which I am allergic to.

Feeling concerned, I reached out to Target's CEO, who directed me to his executive team. Surprisingly, they didn't just address the truffle issue; they decided to revamp how they display allergen information and provided better training for their employees. This proactive response not only resolved my specific concern but also showcased Target's commitment to customer well-being.

I can't help but be grateful for the fact that Target took my feedback seriously and implemented changes to keep food allergy customers safer. It's more than just a personal victory; it's a reminder of the positive impact our voices can have on the companies we interact with. As we approach Thanksgiving, I find myself thankful not only for the upcoming feast and cherished moments but also for businesses like Target that actively listen and make positive adjustments. It underscores the influence each of us holds in shaping a better world.


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